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Privacy Policy

 

Effective Date: 04/09/2025

At The Sales Gym™ (operated by Quiet Genius™), we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

When you visit our website, book a session, or subscribe to a plan, we may collect:

  • Your name, email address, and phone number

  • Payment information (processed securely by Stripe, Wix Payments, or PayPal — we do not store your card details)

  • Information you provide in forms, emails, or chat messages

  • Basic usage data (e.g., page visits, clicks) through cookies or analytics tools

2. How We Use Your Information

We use this information to:

  • Deliver and manage your bookings, subscriptions, and sessions

  • Communicate with you about services, updates, or support

  • Process payments securely

  • Improve our website, services, and customer experience

  • Send marketing or promotional messages (only if you’ve opted in — and you can unsubscribe anytime)

3. Session Recordings

Group sessions at The Sales Gym™ may be recorded for training, quality, and content purposes. These recordings may be shared privately with current members as part of their subscription benefits.

By joining a session, you consent to being recorded. If you do not wish to appear in recordings, you can:

  • Keep your camera off, and/or

  • Change your display name before joining the session.

Recordings will not be shared publicly without your permission.

4. Sharing Your Information

We do not sell your personal information. We only share data with trusted third parties as needed to run our services (e.g., payment processors, email platforms, Zoom for online sessions).

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. However, no method of transmission over the Internet is completely secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Unsubscribe from marketing communications

  • Request deletion of your information (subject to any legal obligations we may have to retain certain records)

To exercise these rights, please contact us at: [your email address].

7. Cookies

We may use cookies and similar technologies to improve website performance and user experience. You can control cookies through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

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